There’s never been a better time to sign up for T-Mobile international roaming. Recently T-Mobile has expanded coverage to 140+ countries, included more high-speed data in the USA for the same price, and added in extras like Music Freedom, Binge On, Data Stash, and free Go-Go in-flight Wi-Fi for a better experience.
I’ve had T-Mobile international roaming service for about 18 months. As a frequent traveler, I’ve tested it all over the USA, as well as Central America, Europe, the Middle East, and Asia. Here’s what you need to know.
T-Mobile International Roaming FAQ
How do you get international access to T-Mobile unlimited data?
All T-Mobile Simple Choice plans include international data and texting automatically. “No credit check plans” are not eligible.
Individual T-Mobile Simple Choice plans start at $50/month and include:
- Unlimited talk and text in the USA
- 2 gigabytes of 4G LTE high-speed data in the USA (unlimited slower data thereafter) — more high-speed data available at higher-priced plans
- Unlimited international roaming and texting in covered countries
Family plans also qualify for FREE international roaming on all lines with data plans.
Do I need a special phone to use T-Mobile international roaming?
Sort of. You need a phone that is compatible with the cellular network in the country you’re traveling to. Most modern smartphones are quad-band and support frequencies used all over the world. However, if you have a basic model, check with T-Mobile ahead of time to see if your phone is compatible with your travel destination.
If you’re buying a new phone anyway, some devices also support Wi-Fi calling and/or in-flight texting which might be features important to you!
I personally use a Nexus 5X — a reliable Android that’s about half the price of an iPhone.
Where can you use T-Mobile international data?
T-Mobile international roaming and texting is included in 140+ countries, so it’s not all-inclusive but it’s pretty darn close. You’ll want to confirm with T-Mobile prior to your trip if your destination is covered, but there’s a pretty good chance!
Just like in the USA, if you’re heading to obscure or rural destinations within included countries, you may not have coverage.
How do you use T-Mobile international roaming?
You don’t have to do anything. Seriously, once your phone recognizes you’re in a new country (like when your flight lands), you’ll automatically have coverage. T-Mobile sends a text message confirming your service.
I love that you don’t have to call T-Mobile in advance and ask them to turn international roaming on and that you don’t have to set up your phone in any special way. It works the same way it does at home and frankly you’d never even know that you’re traveling abroad!
The one time my T-Mobile international roaming didn’t work automatically, all I had to do was restart my phone (and it seemed to be a device issue). Need additional help? The T-Mobile Twitter team is on it. Please note that I have no affiliation with T-Mobile and cannot provide tech or billing support.
After 18 months of using T-Mobile, I’ve never been billed more than my standard monthly amount. There really are no hidden fees!
What’s the advantage to T-Mobile international roaming vs. pay as you go?
It can be cheaper (especially for occasional travelers) to rely on other phone service in the USA and simply buy local SIM cards when they travel. I’ve done that previously and you’d be amazed at how cheap you can pick up prepaid service in many countries.
T-Mobile has two main advantages:
- Your phone number doesn’t change. You don’t have to inform friends, family, and coworkers of a new number for every trip! Plus they can continue to text your US number at no surcharge, unlike if you just picked up a Nepal-based phone number.
- It’s convenient. You don’t have to wait in line and deal with language barriers trying to buy phone service abroad. You don’t have to switch SIM cards if you enter a new country (like on round-the-world trips).
How fast is the international data?
Not fast: in fact, T-Mobile specifically advertises speeds of approximately 128 kbps (“2G”). These speeds are great for travelers to check email. Features like web browsing, social networking, and GPS/maps work if you have a little patience. However, streaming radio or video is basically impossible.
Traveling to Canada or Mexico? You’ll still get 4G LTE — free — with T-Mobile.
Plus, for a limited time only, T-Mobile is offering FREE 4G LTE data speeds in Europe from July 1 – August 31, 2016.
Texting works perfectly, although some multimedia messages make take a few seconds to download.
You can upgrade to 3G data at additional costs (such as $50 for 500MB), but if you depend on a lot of high-speed data, you may find it worthwhile to buy a local SIM card for your trip.
What do phone calls cost?
MOST PHONE CALLS ARE NOT FREE.
Phone calls to/from Canada and Mexico are included in your plan, but all other calls are charged! Costs can add up quickly.
- If you make a phone call in one of the 140+ covered countries while you are abroad, it will be 20 cents per minute. (example: you call your pet-sitter at home to check on your dog)
- If you call from an uncovered country while you are abroad, you’ll pay international rates and roaming rates may apply, so expect to pay $0.50-$5.00 per minute! (example: you call your tour guide to mention you’re running late)
Related Post: How to Make an International Call (opens in a new window) When you just don’t want to pay 20 cents a minute, these 3 alternatives will save you money when calling from abroad.
Just like with data and texting, you don’t need to turn international service on. It will work automatically.
How often can you travel?
Excessive users of T-Mobile international roaming may have service terminated, but in my experience and stories from other travelers, it sounds like you’d basically have to live abroad before you have any issues.
Are there other benefits to T-Mobile?
T-Mobile doesn’t require a contract, so if it doesn’t work for you, you’re not locked in. That’s a great way to try things out without committing long-term.
T-Mobile also includes music streaming (like Pandora and Spotify) without counting toward your data allowance, so your data is stretched further. If you buy plans with 6GB of data or more, you’re also eligible for unlimited video streaming (like Hulu and Netflix) and Data Stash (roll over unused data).
Lastly, T-Mobile users get free passes to GoGo in-air Wi-Fi so you can surf the internet during your flights.
What’s the catch?
If T-Mobile international roaming sounds too good to be true, you might be right. Although it works well abroad, there are downsides within the United States.
T-Mobile has a fantastic network in urban areas which quickly degrades in low-population areas. If you’re the type of traveler who likes to visit small towns and national parks, you may have trouble. I don’t have service on parts of the Virginia I-95 corridor (despite being a major highway) and it can be hit-or-miss as soon as you hit suburban outskirts.
T-Mobile coverage has improved in the USA over the past year, but it’s not perfect. That said, T-Mobile is still a great choice for travelers.
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Do you still have questions?
Read my original review for more information.
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